FREQUENTLY ASKED QUESTIONS

We offer a variety of delivery options on all products:
Standard delivery –
Standard delivery is usually calculated based on total weight of your complete delivery – they range from £4.45 to £5.35. Delivery times are typically around 2-4 working days dependent on region.
Next day delivery –
Next day delivery is usually calculated based on total weight of your complete delivery – they range from £11.25 to £20.00.
Next day deliveries must be confirmed by the following times:
Mon – Wed – Before 12pm
Thurs – Friday – Before 9am
Saturday – Before 10am

We are currently unable to offer free delivery services. We will be looking at our free delivery policy at a future date.

Delivery Tracking is available on all special delivery options including next day delivery. Tracking is not given with standard deliveries.

There are no refunds on any food and liquid items. For merchandise refunds please contact us and an adviser can assist you.

Orders can be cancelled on direct bank transfer payments if cancelled before the order has been processed. Card payments can not be cancelled as they are processed immediately.

Occasionally we maybe low on stock, items will therefore be put on back order as indicated. This means there maybe a slight delay to your order. Next day deliveries will also be affected, and may take longer to arrive.

We accept payment offer via Bitcoin and Direct Bank Transfer from all major banks and payment providers. This methods are fast in confirming and secured.